Shipping Policy

Processing & Delivery Overview

Thank you for your interest in our collectibles. This policy details our order processing timelines, shipping methods, delivery procedures, and associated fees. We strive to deliver your order accurately and securely.

1. Order Processing Time

All orders are processed during our regular business hours, Monday through Friday, excluding major U.S. holidays. Please allow 1 to 3 business days for order verification, payment clearance, and packing before your shipment is dispatched to the carrier. During high-volume periods (such as holidays or major promotions), processing times may be extended. You will receive an email notification once your order has shipped.

2. Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii. We do not ship to PO Boxes, APO/FPO addresses, U.S. territories (Puerto Rico, Guam, etc.), or international destinations outside of the United States.

3. Shipping Methods & Costs

We partner with reliable carriers such as UPS, FedEx, and the United States Postal Service (USPS). The available shipping options and associated costs are calculated in real-time based on:

• Your delivery address (zip code).
• The size, weight, and dimensions of your entire order.
• The selected delivery speed.

The exact shipping cost will be clearly displayed and itemized for your review before you finalize your purchase during the checkout process.

4. Delivery Timeframes

Delivery timeframes begin once the carrier has received your package and scanned it into their system. These are estimated transit times provided by the carriers and are not guaranteed by d56collectibles.com.

Please note: Deliveries to Alaska, Hawaii, and remote rural areas may require additional transit time. Delays due to carrier processing, weather events, or incorrect address information are beyond our control.

5. Order Tracking

As soon as your order is dispatched, you will receive a shipping confirmation email containing your tracking number(s) and a link to the carrier’s tracking page. You can use this information to monitor the progress of your delivery.

6. Shipping Address Accuracy

You are responsible for ensuring the shipping address you provide is complete and accurate. We are not liable for packages lost, delayed, or misdelivered due to an incorrect or incomplete address provided by the customer. If you need to correct an address, please contact our Customer Service team immediately after placing your order. We cannot modify the address once the order has been shipped.

7. Failed Deliveries & Unclaimed Packages

If a delivery attempt fails (e.g., no one is available to sign, address is incorrect), the carrier will typically leave a notice and may attempt redelivery or hold the package at a local facility for pickup. Packages that are refused or remain unclaimed will be returned to our warehouse. In such cases, any refund issued for the returned merchandise will be for the item cost only, and will not include the original shipping charges. A return processing fee may also be deducted.

8. Split Shipments

For inventory efficiency and to ensure the fastest delivery of all items, your order may be shipped in multiple packages from different warehouse locations. You will receive separate tracking information for each shipment. You will not be charged additional shipping fees for split shipments.

9. In-Transit Damage or Loss

While we pack all items with great care to withstand normal shipping handling, we are not responsible for damage or loss that occurs during transit once the carrier has taken possession of the package. Please inspect your package upon delivery.

• If the shipping box is severely damaged, you may refuse the delivery. Please contact us immediately.
• For concealed damage discovered after opening the package, please contact our Customer Service team within 48 hours of delivery to file a claim. Photos of the damaged item and packaging will be required.

10. Contact Us

For any questions about your shipment, tracking, or this Shipping Policy, please contact our Customer Service team via the contact form on our website. Please have your order number ready for faster assistance.